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About the Role

Key Responsibilities

  • Handle inbound/outbound customer calls for international customers.
  • Resolve customer queries, complaints, and service-related issues professionally.
  • Provide accurate information while maintaining a high level of customer satisfaction.
  • Follow communication scripts, processes, and quality standards.
  • Document customer interactions and update relevant systems.
  • Meet defined performance, quality, and customer-service targets.

Eligibility & Requirements

  • Graduate degree is mandatory.
  • Minimum 1 year of experience in international voice/customer support.
  • Excellent spoken English and communication skills.

About the Company

Vishal Consultants

Business Consulting and Services

Vishal Consultants is a premier executive search firm specializing in recruitment services for entry-level, middle-level, and top-level executives. The company offers a comprehensive approach to recruitment, selection, and evaluation, serving as a strategic partner for talent search missions across various industries in India.

Industry: Business Consulting and Services

Customer Support Specialist at Vishal Consultants - Indore