Customer Support Executive

Position: Customer Support Executive – Night Shift (Inbound Voice)

Salary: ₹15,000 – ₹19,000 per month

Additional Benefits: Travel Allowance, Subsidized Meals, Free Cab Drop, Attendance Bonus ₹1,000/month, Annual Bonus up to ₹15,000, PF & ESI coverage

Location: Salt Lake, Sector V, Kolkata (On-site)

Shift & Schedule: Night Shift (Aligned with U.S. Time Zones) Monday to Friday Fixed Weekends Off (Saturday & Sunday)

Role Overview: Handle inbound voice calls for U.S. Healthcare customers – no sales, no targets. Resolve queries efficiently and professionally. Provide empathetic, clear, and accurate customer support.

Requirements: Strong English communication skills (verbal and written); neutral or U.S.-friendly accent preferred. Minimum 12th pass; Graduation or Diploma is a plus. Comfortable working night shifts. Freshers and experienced candidates are welcome.